30 Day Money Back Guarantee
All options are backed by a 30-day guarantee.
Is KnownOutage SaaS or Self-Hosted?
We are a self-hosted solution.
One-time charge, recurring billing?
KnownOutage is a simple one time fee.
Color coded interface
Simple “Stop Light” (green, yellow, red) status indicators show the status of each service.
Historical notes are kept, so you can see when past outages occurred.
Can users subscribe to individual services on the status page?
Users can subscribe to each service, and receive alerts when that service is updated.
How many admin users are allowed?
Unlimited number of administrators (people who can create and update services)
How many users can it support?
Unlimited number of users (people who receive alerts)
Unlimited number of services (i.e. network, telephones, facilities, websites, servers, email)
Is KnownOutage Mobile responsive?
Mobile friendly, so it will look great on your smart phone, desktop, or tablet.
Can I upgrade to Pro from Lite?
Yes, send a request and we'll send a private upgrade link for the difference.
Can I buy installation service separately?
Yes, send a request and we'll send a private link for the difference and get started as soon as possible.
Do you offer a SaaS version?
Let your users know what's going on.
Don’t keep your employees in the dark during a crisis – shed some light on the situation with KnownOutage During an unplanned outage time is of the essence, and notifying the people effected is often an afterthought. We offer a way to streamline those notifications and keep everyone on the same page. Not only will you have more time to actually solve the problem, but communicating the issue, updates, and the resolution with your users will be a breeze.
Easy to use web based system.
Our software runs on your web server, and provides an easy to use website for your employees to both acknowledge outages, and to get status updates. This website can be internal (for employees only), or customer facing, if you want to get the word out to the public. We have a simple to use interface that looks great on both desktops and mobile devices.